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August 22nd, 2009, 06:51 PM
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#1 |
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Casual
Join Date: Aug 2009
Posts: 2
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Log in page not working?
so i click log in, it says logging in. goes blank black, then back to log in page? ive spoke to helpers, and sent a ticket. ive been trying for 2 days. ive deleted, and redownloaded 4 times, i dont understand what there saying about firewall? maybe someone could give me a step by step guide on how to fix it? and what antivirus to download? MANY THANKS!
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August 22nd, 2009, 07:10 PM
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#2 |
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Casual
Join Date: Aug 2009
Posts: 2
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anyone? i really wanna get back the world!!! xx
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September 5th, 2009, 08:25 PM
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#3 |
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Casual
Join Date: Sep 2009
Posts: 2
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i'm haveing the exact same problem but sadly i dont know what to do either Much help apreciated any one?
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October 13th, 2009, 04:57 AM
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#4 |
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Casual
Join Date: Jul 2009
Posts: 1
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 what worng with there !!!!!!!!!!!
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October 13th, 2009, 09:28 AM
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#5 |
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Administrator
Join Date: Jun 2009
Posts: 164
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Hi All,
I'll check into this! |
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November 1st, 2009, 05:20 AM
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#6 |
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Casual
Join Date: Nov 2009
Posts: 1
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me too
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November 2nd, 2009, 01:07 PM
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#7 |
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Chief Archaeologist
Join Date: Jun 2009
Posts: 230
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mkorina,
The server logs imply you have a firewall issue blocking/breaking connections when you try to login (and also when you try to fetch the installer using "GetThere") You might find some words of comfort here: http://webapps.prod.there.com/script....py/helpPortal - Dan |
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November 2nd, 2009, 01:19 PM
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#8 |
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Casual
Join Date: Jun 2009
Posts: 2
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Same here..
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November 2nd, 2009, 01:21 PM
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#9 |
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Casual
Join Date: Jun 2009
Posts: 2
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Same here..
it has this under itt Problem signature: Problem Event Name: APPCRASH Application Name: There.exe Application Version: 2.0.12714.0 Application Timestamp: 4ae9f0a0 Fault Module Name: msvcrt.dll Fault Module Version: 7.0.6001.18000 Fault Module Timestamp: 4791a727 Exception Code: c0000005 Exception Offset: 00012b16 OS Version: 6.0.6001.2.1.0.768.2 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 |
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